Storm-damage emergency intake.
Active leak, branch impact, urgent triage. Sarah captures damage, carrier, photos-OK, and pages your on-call tech, within the call.
When a branch goes through a roof at 9 PM, the homeowner is calling four roofers in a row. Sarah picks up first and books the emergency before the next number gets dialed.

"Mike just confirmed: ETA 47 minutes. He'll bring a tarp for tonight."
"Yes please."
"Okay, Mike's on call tonight. I'm pinging him right now. Want to stay on while I confirm?"
"Still going. There's a bucket but it's filling fast."
"Got it, 2840 Yale, just south of 31st. Is the leak still active right now?"
"2840 Yale Avenue. Maybe twenty minutes."
Active leak, branch impact, urgent triage. Sarah captures damage, carrier, photos-OK, and pages your on-call tech, within the call.
Claim numbers, adjuster contacts, status checks between estimate and approval. Pending jobs stop going cold in your pipeline.
Homeowner is dialing four other businesses in a row. Sarah picks up first, books the estimate, and texts you before the next number gets dialed.
Estimates that didn't close on first contact. Sarah re-engages dormant leads at 7, 14, 30 days. About a quarter wake back up.
After a hailstorm, call volume at the typical roofing shop spikes *400 to 600% in 24 hours*, and that's the exact window when every line is already ringing and a missed call is a $9,000 re-roof handed to the roofer next door. Whoever answers first and books the inspector before the homeowner dials a second number wins the roof. Sarah's job is to make sure that's you, every time, even when your phones are ringing off the rack and your crew is already booked for two weeks.
Sarah doesn't ask you to switch CRMs. She writes into the ones you already pay for: work orders, photos, calendar, books.
No engineer, no IT, no "implementation specialist." A few minutes of setup, a phone-forwarding code, and Sarah's on your line before your next call.
Sign up, and she pulls your roof types, service area, and the storms you take from what's already online. No intake call.
Glance over what she pulled, set your on-call rotation and insurance carriers, then pick her voice.
Dial *72 followed by Sarah's number. She answers from the very first call. Roll back any time with *73.
Numbers from active Ansa businesses in roofing. Yours will vary (storms are weird, markets are weirder) but the direction is consistent.
Calls 2–5 don't hit voicemail anymore. Sarah picks up five lines at once.
Average across 113+ roofing shops on AnsaNights, weekends, holidays. The bucket-of-water-at-9-PM call books itself.
Peak & Gable Roofing · 11 trucksThe other roofers haven't picked up yet. Sarah's already texted the ETA.
Median across 113+ roofing shops on AnsaAutomated 7/14/30-day follow-ups pull back a quarter of estimates that didn't close.
Baker & Sons Roofing · 9 trucksThe first week she answered, we booked a job at 9:42 on a Saturday. I was at my kid's birthday party. The customer told me Monday she almost called the next roofer on the list, but Sarah picked up before she had to.
About ten minutes, and you set it up yourself: you sign up, she pulls your roof types and service area from what's already online, you confirm the details and pick her voice, then you forward your line. Prefer we build it for you? Done-For-You is the same setup done by our team, and you're live the same day.
Yes, English and Spanish, including switching mid-call if the caller does. Same voice underneath, same intake script.
She captures the carrier and claim number when the caller mentions either, and flags it for your back-office. She doesn't file claims (that's still you), but she keeps pending jobs in your pipeline with status check-ins at the right intervals.
She pages your on-call line and stays on with the caller until you pick up. If you can't, she takes a detailed message and texts it to you. About 1 call in 80 needs to escalate.
Every call is recorded with the standard two-party-consent disclosure. Recordings live in your Ansa dashboard, encrypted at rest, deletable on demand.
Self-serve is $297/mo. Done-For-You is $497/mo. Enterprise (multi-location) is custom. Most businesses pay back the subscription in week one of storm season.
Sarah picks up five lines simultaneously and queues the rest. We've handled spikes of 200+ calls in an hour for a single business, with nothing going to voicemail.
Month-to-month, no lock-in. We do reach out before you cancel because the call data usually points to a fixable issue. Let us look first.
Put your number in. She calls you back in a minute or two, answering as your business with your hours, your services and the area you cover.
Would rather price it out first? Get started