01Capability · Live answering

Picks up like she's worked here for ten years.

Sarah answers every call in under a ring — warm, calm, fluent in English and Spanish, and trained on your exact intake. The voice on the line sounds like the receptionist you wish you could afford.

Book a 15-min demo Hear a real call

1.4sAvg. pickup time

97%Picked up on the first ring

2Languages, mid-call

0Voicemails left

Live transcriptHenson Roofing · Saturday 9:42 PM · 1 min 14 sec

On call

Caller

Hey, I think a branch took out part of my roof. Water's coming through the ceiling already.

Sarah

Oh — I'm sorry to hear that. Let's get someone out tonight. Can you give me the address and how long it's been leaking?

Caller

2840 Yale Avenue. Maybe twenty minutes.

Sarah

Got it. Mike's on call tonight — I'm pinging him now. He should be by within the hour. Want to stay on while I confirm?

Anatomy of a Sarah call

What "live answering" actually means.

It's not a robocall script and it's not an IVR. It's a real conversation, on the first ring, in the voice you'd hire if you could.

1.4s

Pickup, average.

Sarah is on the line before your office phone rings twice. She doesn't get tied up on another call. She doesn't go to lunch.

Yours

Trained on your intake.

Your shop name, your service area, your hours, your prices, your scripts. She introduces herself as your receptionist.

EN ⇄ ES

Bilingual, mid-call.

If the caller switches to Spanish at minute three, so does Sarah — same voice, same context, no transfer.

Spam through to you.

Solicitors, robo-dialers, and "We're with Google" calls get a polite goodbye. Real customers reach a real conversation.

Real recordings

Hear her in four different shops.

Same Sarah underneath. Different voice, different intake, different industry — from trades to clinics to law. Press play.

Roofing · Henson

"Thanks for calling Henson Roofing, this is Sarah. I'm sorry to hear about the leak — when did it start?"

Storm-damage call · Saturday 9:42 PM · Ava · warm Texan

1:14

Plumbing · Bluewater

"Hola, soy Sarah de Bluewater Plumbing. Sí entiendo — el calentador no funciona desde anoche."

Spanish emergency · Tuesday 6:18 AM · Sierra · calm

2:03

Law firm · Ziegler & Cole

"I want to make sure I understand — the accident was Sunday, no police report yet. Let me get you on the calendar with Mara before end of week."

New-client intake · Wed 11:07 AM · Tyler · friendly

1:48

Veterinary · Northgate

"That sounds scary. Chocolate quantity matters — do you have the wrapper nearby? Dr. Patel's on call and she's already pulling up his chart."

After-hours emergency · Sunday 10:30 PM · Janelle · steady

2:31

Custom training

Trained on your shop — not the internet.

Sarah isn't a generic AI that learned phone etiquette from a textbook. She's trained on your shop name, your services, your prices, your service area, your on-call rotation, and the way you actually answer the phone.

Sarah's intake briefSunbelt Solar · Phoenix, AZ

Shop name: Sunbelt Solar
Service area: Phoenix metro · single-family & small commercial
Services: System design · Installation · Battery storage · Service calls
Pricing: Site survey $0 · System quote $0 · Battery add-on quote $0
Emergency rule: System down + battery dead → page senior tech within 5 min
On call this week: Diego Ramos · (602) ••• ••41
Greeting: "Thanks for calling Sunbelt Solar, this is Sarah."

Edit anything, anytime, from the dashboard

Knows your shop

Your name, your prices, your scripts.

Every shop detail comes out of a 30-minute onboarding call. She knows what you offer, what you don't, who's on call, and what the price floor is — so she can't quote a service you don't do.

Sounds like you

12 voices in English. 6 in Spanish.

Pick a voice that matches your brand. Or upload a 60-second sample of your real receptionist and we'll match her cadence and warmth.

Ava · warm TexanTyler · friendlySierra · calmJanelle · steady+ 14 more

Uses your phrases

"I'll get Mike out there tonight."

You teach her how you'd answer. She uses your exact phrasing for emergencies, quotes, scheduling, and goodbyes — and the dashboard flags anything she says that you'd rather change.

Smart filtering

Picks up every call. Lets through only what matters.

Sarah answers every call so you don't have to decide who to ignore. Solicitors, robo-dialers, and "We're with Google" calls get a polite goodbye. Real customers get a real conversation.

Through to youReal customers

87%

Emergency
"My roof's leaking — water's coming through the ceiling already."
→ Books urgent visit, pages on-call within 5 min
Quote request
"I'd like an estimate to replace the roof on my two-story."
→ Captures details, books a free inspection
Returning customer
"I'm calling about the work you started last week."
→ Routes straight to the project lead

Hung up politelySpam & solicitors

13%

Robocaller
(3 seconds of silence, then a click)
→ Ended in 3 seconds, logged as spam
SEO solicitor
"Hi, I'm with Google — your business listing isn't ranking properly…"
→ "We're not interested, thanks." Hung up.
Wrong number
"Is this the pizza place on Lewis?"
→ Helpful, brief, no upsell, ends in 15 sec

She errs on the side of letting you decide. Anything ambiguous still comes through — we'd rather you hear a borderline call than miss a real one. Every blocked call is logged in your dashboard so you can flag anything that should have made it through.

Under the hood

Why she sounds human.

It's not magic — it's three years of fine-tuning on real trade calls. Here's what's actually happening on the line.

< 400ms

Real-time response.

Sub-400ms latency between caller and Sarah — below the threshold where humans notice a delay. No "phone-tree" awkwardness, no robot pauses.

Voices, English & Spanish.

Twelve English voices, six Spanish, each tuned for warmth and cadence. Sarah switches between them mid-call without dropping context or repeating the question.

3×

Checked answers.

Every reply gets verified against your intake brief before it leaves Sarah's mouth — so she can't quote a price you don't offer or promise a service you don't do.

∞

Concurrent calls.

Lunch rush, storm day, 47 calls in 12 minutes — she handles them all in parallel. Nobody hits a busy signal, nobody waits on hold.

How she learns your shop

From kickoff call to live on your line — 48 hours.

You don't write a script. You don't record a voice. You spend 30 minutes telling us how you actually answer the phone, and we do the rest.

Tell us your shop.

A 30-min onboarding call. Services, hours, service area, on-call rotation, how you triage emergencies.

Day 0 · 30 min

Pick her voice.

Choose from 12 voices in English, 6 in Spanish. We tune cadence and warmth to match your brand.

Day 0 · same day

She practices.

You call her line with three test scenarios. You tweak phrasing, prices, urgency rules — live, in the dashboard.

Day 1 · 1 hour

Go live.

Forward your line. Sarah picks up every call from minute one — and you watch the booked jobs roll in.

Day 2 · forward & done

Sarah vs. what you have now

The other ways to answer the phone.

You've probably tried two or three of these. Here's how they stack up on the things that actually matter.

	SarahAI receptionist	VoicemailYour current setup	Generic answeringOutsourced call center	Hire receptionistFull-time, in-house
Pickup time	Under 1.4 seconds	After 4 rings, ~17 sec	15–45 sec on hold	During business hours only
Trained on your shop	Yes — name, prices, scripts	No — just a beep	Partial — script only	Yes — after 3-6 months
English & Spanish	Both, switches mid-call	—	English only, usually	Depends on the hire
After-hours coverage	24 / 7 / 365	Calls just sit there	Yes, extra cost	No
Monthly cost	$249 – $499	Free, costs you the call	$300 – $800	$3,500 – $5,500

The honest version: a great human receptionist still wins on warmth and judgement. Sarah wins on speed, hours, languages, and price — and you can hire that human later, on top, when Sarah's filled your calendar enough to afford one.

“

The first week she answered, we booked a job at 9:42 on a Saturday. I was at my kid's birthday party. The customer told me Monday she almost called the next roofer on the list — Sarah picked up before she had to.

Jake HensonOwner · Henson Roofing · Tulsa, OK

$47kStorm jobs that weekend

8 daysOnboard → first paid job

The rest of Sarah's playbook

Live answering is one of four things she does.

The phone ringing is just the start. Here's everything else.

02 · Capability

Hear her in your trade

Book a demo. We'll dial a fake job into your industry and you can listen live.

Fifteen minutes on Zoom. We set Sarah up for your trade, you call her line, you decide.

Book a 15-min demo See all features

Or ring the demo line right now —(855) 555-0721