Techs off the phones.
No more calls answered from a ladder or a live panel. Sarah is the dispatcher, so six licensed electricians bill a full day instead of fumbling the phone.
When the business line forwards to a journeyman at the top of a ladder, half the calls drop and the other half get a rushed quote. Sarah answers every one, qualifies the job, and books it while six licensed electricians stay on the tools.

"We are: licensed, and we handle the permit. I've got Thursday at 9 or Friday at 1 for the assessment. Texting you the confirmation now."
"2117 E Vista. Are you guys licensed for the permit side?"
"A 100-amp panel plus a hot tub usually means an upgrade to 200, a typical job for us. I'll book a site assessment so an electrician can confirm the load and pull the permit. What's the address?"
"It says 100 amps. The box looks pretty old, honestly."
"Happy to help. Do you know what your current panel is rated? Is there a big number on the main breaker, like 100 or 200?"
"We're putting in a hot tub and the electrician said we might need a bigger panel."
No more calls answered from a ladder or a live panel. Sarah is the dispatcher, so six licensed electricians bill a full day instead of fumbling the phone.
Sarah qualifies the high-ticket work (panel age, amperage, permit needs, garage layout for an EV charger) and books the assessment. The big jobs stop ringing out.
Dead outlets, a tripping breaker, half a kitchen with no power. Sarah books the same-day call and texts your on-call tech the address and symptoms.
The quote that didn't close on first contact. Sarah re-engages dormant estimates at 7, 14, and 30 days, and about a quarter come back to life.
When you have no front desk, the phone becomes everybody's job and nobody's. It forwards down a chain of working electricians until one answers mid-task, distracted, with a customer waiting. At the typical shop more than *one in four* inbound calls never gets answered, and the cruelest part is which ones: a service call is small, but a 200-amp panel upgrade runs ten to fifteen times that, and those are exactly the calls that come in while every tech is already on a job. Nearly half of what does get through gets a rushed quote from a man who wants to get back to his panel. That is a coverage problem, and Sarah is the coverage.
Sarah doesn't ask you to switch CRMs. She writes into the ones you already pay for: work orders, photos, calendar, books.
No engineer, no IT, no "implementation specialist." A few minutes of setup, a phone-forwarding code, and Sarah's on your line before your next call.
Sign up, and she pulls your service area, hours, and the jobs you take from what's already online. No intake call.
Glance over what she pulled, set your panel and EV pricing ranges, permit handling, and on-call rotation, then pick her voice.
Dial *72 followed by Sarah's number. She answers from the very first call. Roll back any time with *73.
Numbers from active Ansa businesses in electrical. Yours will vary (the work is precise; the phone shouldn't be a distraction) but the direction is consistent.
The calls that used to drop mid-job now get answered, qualified, and booked, every one.
Average across 109+ electrical shops on AnsaLicensed electricians stopped doing a receptionist's job badly and went back to billing a full day.
Patel Electric · 6 electriciansThe high-ticket work that used to ring out at peak hours now lands on the calendar.
Median across 109+ electrical shops on AnsaIt's Sarah's job now. The crew never looks up from the work.
Northside Electric · 8 electriciansPicture a guy at the top of a ladder, hands full, and the business phone forwards to his cell. He either ignores it or climbs down and gives the customer half his attention. Now the phone has its own employee who never climbs a ladder and never misses.
About ten minutes, and you set it up yourself: you sign up, she pulls your service area and the jobs you take from what's already online, you confirm the details and pick her voice, then you forward your line. Prefer we build it for you? Done-For-You is the same setup done by our team, and you're live the same day.
Yes. She captures the existing panel rating, the load being added, garage layout for a charger, and permit needs, then books a site assessment for an electrician to confirm. She qualifies and books the high-ticket work, and she doesn't quote a final price sight-unseen.
For most small businesses there was never a dispatcher. The phone forwarded to whichever electrician was free. Sarah is the dedicated answer for every call, which is usually the first time the business has had one.
She pages your on-call line and stays on with the caller until you pick up. If you can't, she takes a detailed message and texts it to you. About 1 call in 80 needs to escalate.
No. Ansa doesn't record calls. Every call is transcribed, and the transcript lives in your dashboard for 30 days before it auto-deletes. You get the booking and the caller details without storing audio.
Self-serve is $297/mo and you set Sarah up yourself. Done-For-You is $497/mo and we tune her to your pricing and permit handling. No per-call or per-minute fees. One captured panel upgrade a month covers it several times over.
Sarah answers multiple lines at once and queues the rest, with no busy signal and no voicemail, and not one of them pulls an electrician off the tools.
Month-to-month, no lock-in. We do reach out before you cancel because the call data usually points to a fixable issue. Let us look first.
Put your number in. She calls you back in a minute or two, answering as your business with your hours, your services and the area you cover.
Would rather price it out first? Get started