After-hours lockout intake.
Car or house, 2 AM, caller half-panicked. Sarah captures the location, whether they're safe, and the lock or fob type, then pages your on-call van on the call, in under a minute.
It's 2 AM, a fob died in the cold, and someone is standing next to a car they can't open. They're not leaving a voicemail. They're dialing the next number on the list. Sarah picks up first, pages your on-call van, and stays on the line until it's rolling.

"Then we'll get you in and check whether it needs a fresh battery or a reprogram. Marco confirmed: 22 minutes out. Texting you his name and ETA now."
"Push to start. So it's the fob that's dead."
"Tonight, yes. Marco's on call. I'm paging him while we talk. Is it a push-to-start or a key you turn?"
"Yeah, I'm fine, just freezing. Can someone actually come tonight?"
"Got it, H-E-B on Bandera. Are you somewhere safe to wait? I'm getting a van to you right now."
"I'm locked out of my car, the fob just died. I'm in the H-E-B lot off Bandera."
Car or house, 2 AM, caller half-panicked. Sarah captures the location, whether they're safe, and the lock or fob type, then pages your on-call van on the call, in under a minute.
The margin jobs: key cutting, transponder and smart-key programming. Sarah catches the make, model, and year up front so your tech rolls with the right blank and the right programmer.
A locked-out caller dials the next business in 30 seconds. Sarah answers first, books the van, and texts the ETA before the caller has the second number pulled up.
Property managers and businesses asking for rekeys, master systems, and lock changes. Sarah captures the scope and books the daytime job instead of letting the quote go cold.
Lockouts peak between 6 PM and 2 AM, on weekends, in the cold, exactly when your office is dark and your techs are asleep. The caller isn't shopping on price or reviews. They're standing in a parking lot, and they will dial the next locksmith within 30 seconds if you don't pick up. The business that answers first gets the van out and gets paid. With Sarah, that business is yours, every night, even at 2 AM.
Sarah doesn't ask you to switch CRMs. She writes into the ones you already pay for: work orders, photos, calendar, books.
No engineer, no IT, no "implementation specialist." A few minutes of setup, a phone-forwarding code, and Sarah's on your line before your next call.
Sign up, and she pulls your service area, hours, and the jobs you take from what's already online. No intake call.
Glance over what she pulled, set your lockout, automotive, and commercial pricing and on-call rotation, then pick her voice.
Dial *72 followed by Sarah's number. She answers from the very first call. Roll back any time with *73.
Numbers from active Ansa businesses in locksmith. Yours will vary (nobody gets locked out at a convenient hour) but the direction is consistent.
6 PM to 2 AM, weekends, holidays. The 2 AM parking-lot call books a van itself.
Alamo Lock & Key · 6 vansThe caller has a real emergency. Sarah answers first and the van is rolling before they hang up.
Alamo Lock & Key · 6 vansThe next locksmith hasn't picked up yet. Sarah already has the on-call tech's ETA in the caller's hand.
Reliable Lock & Key · 8 vansWhen a freeze triples overnight lockouts, Sarah picks up five lines at once instead of one ringing out.
Midtown Locksmith · 5 vansFirst freeze of January, my phone went off at 2:14 AM and I let it ring. I was wrecked. Monday I saw Sarah had booked eleven lockouts overnight I never would've answered. One of them was a fob programming, a three-hundred-dollar job, off a call I slept through.
About ten minutes, and you set it up yourself: you sign up, she pulls your service area and services from what's already online, you confirm the details and pick her voice, then you forward your line. Prefer we build it for you? Done-For-You is the same setup done by our team, and you're live the same day.
Yes, English and Spanish, including switching mid-call if the caller does. Same voice underneath, same intake script. In a market like San Antonio that's half the calls.
That's the call she's built for. She picks up in under ten seconds, confirms the caller is safe, captures the location and the lock or fob type, and pages your on-call van while she's still on the line, then texts the caller the tech's name and ETA. She stays on until you've got it.
She captures the make, model, and year so your tech rolls with the right blank and programmer instead of a wasted trip. That's the margin work (automotive key and fob jobs run $250 to $400), and it's exactly the call you don't want going to voicemail.
She pages your on-call line and stays on with the caller until you pick up. If you can't, she takes a detailed message and texts it to you. About 1 call in 80 needs to escalate.
Every call is recorded with the standard two-party-consent disclosure. Recordings live in your Ansa dashboard, encrypted at rest, deletable on demand.
Self-serve is $297/mo. Done-For-You is $497/mo. Enterprise (multi-location) is custom. At a blended ticket near $185, one recovered after-hours lockout a month covers the subscription.
Sarah picks up five lines simultaneously and queues the rest. When a freeze sends frozen deadbolts and dead fobs through the phones at 3 AM, nothing rings out. Every caller gets a van paged or a callback, not a voicemail.
Put your number in. She calls you back in a minute or two, answering as your business with your hours, your services and the area you cover.
Would rather price it out first? Get started