Sarah is answering a call right now. 1,283 booked this week.
Ansa
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Ansa/Pricing
Pricing

Pricing built for shops that count missed calls.

Most shops pay the subscription back in the first storm week. Month-to-month, cancel anytime, no per-seat fees, no implementation tax.

800+ shops · billed in USD · no setup fee · cancel any time
Self-serve
1 truck · owner-operator
$297/ month

For owner-operators and brand-new shops. Sarah picks up your line, books the job, texts you the recap.

Start with Self-serve
  • Up to 500 calls/month
  • 1 phone number, forwarded
  • English + Spanish, mid-call switching
  • SMS recaps + transcripts
  • Google Calendar + 6 core integrations
  • Owner dashboard + mobile app
  • Email support, 24-hr response
Best for < $500k revenue · 1 line
Most popular
Done-for-you
2 – 10 trucks · most shops
$497/ month

For shops with a fleet. Five lines at once, smart on-call routing, full integration catalog. The plan storm-season pays back.

Start with Done-for-you
  • Up to 1,000 calls/month
  • Up to 5 phone numbers
  • 5 simultaneous calls · no busy signal
  • On-call rotation routing + paging
  • All 18 integrations including ServiceTitan
  • Advanced reporting + Monday digest
  • Slack + email support, 4-hr response
  • Live phone support during storm-week spikes
Best for $500k – $5M revenue · 6 of 10 shops
Multi-location
3+ locations · franchise · network
Custom
Starts ~$1,200/mo · scales by call volume

For multi-location operators, franchise networks, and shops doing $5M+. Custom routing across locations and a dedicated CSM.

Talk to sales
  • Unlimited calls + numbers
  • Cross-location routing & load balancing
  • Custom integrations (we'll build them)
  • Dedicated customer success manager
  • 99.9% SLA + 24/7 phone support
  • Custom Sarah training + voice options
  • Quarterly business reviews
  • SSO + advanced permissions
Best for $5M+ revenue · franchise networks
Included in every plan

Eight things every shop gets, regardless of size.

No upsells, no asterisks, no "Pro" tier required. Self-serve gets all of it. Multi-location gets all of it.

→ Same Sarah, whether you bill $297/mo or six figures.
  • Sub-2-second pickupShe's on the line before your office phone rings twice.
  • 24 / 7 / 365 coverageNights, weekends, holidays. She doesn't go on break.
  • Bilingual, mid-callEnglish and Spanish, same voice, switches as the caller does.
  • Books to your real calendarNot ours. No double-bookings, no separate sync to maintain.
  • SMS recap after every callAddress, urgency, what she promised — on your phone, 28 seconds in.
  • Spam never gets throughSolicitors and robo-dialers get a polite goodbye, not your phone.
  • Searchable archive, foreverEvery call, every recording, every transcript. Web + mobile.
  • iOS + Android, built for the truckBig touch targets, mobile-first. Works with one grimy thumb.
Compare in detail

Every difference, in one table.

For the careful buyer who reads pricing pages with a coffee and a calculator.

Featureacross all plans
Self-serve$297/mo
Done-for-you$497/mo
Multi-locationcustom
Call capacity
Monthly call volumeSoft cap, overage at $0.40/call
500
1,000
unlimited
Simultaneous callsStorm-spike capacity
1
5
unlimited
Phone numbersForwarded lines, per location
1
5
unlimited
Languages & voice
English + SpanishSame voice, mid-call switching
Voice selectionChoose from our voice library
3 voices
8 voices
Custom voice on request
Additional languagesFrench, Vietnamese, Tagalog, etc.
+$50/mo per language
included
Routing & dispatch
On-call rotationAutomatic paging based on schedule
Cross-location routingOverflow between offices
Custom escalation rulesStorm flags, urgency tiers
Basic
Advanced
Fully custom
Integrations
Calendar (Google, Outlook, Apple)Two-way sync
Field-service CRMsServiceTitan, Jobber, Housecall Pro
Jobber + Housecall
All 5 CRMs
All + custom
Payments + accountingStripe, Square, QuickBooks
Custom API + webhooksBuild your own integrations
Read-only API
Full API + webhooks
Reporting & analytics
Monday digest emailWeekly summary in your inbox
Advanced reportingTrends, conversion funnels, ROI
Quarterly business reviews90-min call with our team
Support & success
Support channelHow you reach us
Email
Slack + email + phone
24/7 phone + Slack + email
Response time SLABusiness hours, our commitment
24 hours
4 hours
15 minutes
Dedicated CSMNamed human at Ansa, knows your shop
Uptime SLACredit if we miss it
99.5%
99.9%
99.95%
The math, two ways

How a Done-for-you shop pays back the subscription.

What it costs you
  • Done-for-you plan, monthlyUp to 1,000 calls/mo
    $497
  • Onboarding & training2-hour intake, included
    $0
  • Setup / forwarding feesDial *72 yourself
    $0
Total monthly cost$497
What it earns back
  • Missed calls/mo, median fleet shopVoicemails, busy signals, after-hours
    73
  • Calls Sarah converts to bookings38% close rate, conservatively
    ~28
  • Avg booked-job ticketAcross trades, all plans
    $340
Estimated monthly upside$9,520
Year-one ROI multipleEvery $1 in to Ansa returns about $19 in booked work, for a median fleet shop.
19×

ROI view: median Done-for-you customers across roofing / plumbing / HVAC / electrical, 2025 cohort. Human view: BLS receptionist median wage + fleet-shop benefit norms. Try the calculator for your shop's numbers.

Common questions about billing

What shops actually ask before signing up.

  • Is there a setup fee or implementation charge?

    No. Your first month is your subscription. The two-hour intake call, voice training, and integration setup are included in every plan — including Self-serve.

  • What's the contract? Can I cancel any time?

    Month-to-month, no minimum term. Cancel any time from the dashboard or by emailing us — takes effect at the end of the current billing period.

    We do reach out before you cancel because the call data usually points to a fixable issue — let us look first.

  • What happens if I go over my call limit?

    The plan limits are soft. Overage calls are billed at $0.40/call — significantly under the value Sarah recovers on each call. If you're consistently over, we'll suggest moving you to the next tier (which is usually cheaper than the overage anyway).

    Multi-location has no overage — calls are unlimited.

  • Do you charge per phone, per user, or per truck?

    None of those. You pay one flat subscription. Add as many phones, users, and trucks as you want — we charge by calls handled, not seats. Unlimited dashboard logins included on every plan.

  • Annual billing vs. monthly — what's the real difference?

    Annual saves you about 17% — you pay 10 months for 12. Still cancellable anytime; we pro-rate refunds for the unused months if you're not happy.

  • Do you offer refunds?

    Yes — 30-day money-back guarantee on every plan, no questions asked. If Sarah doesn't pay for herself by week 4 (she almost always does), we'll refund the full first month.

    After that, refunds are case-by-case — usually granted in full.

  • Are taxes and call/SMS charges extra?

    Outbound SMS recaps to you are included. Inbound call minutes are included up to the plan's monthly cap. Sales tax is added at checkout based on your state.

  • Can I switch plans later?

    Any time, in either direction. Upgrades pro-rate immediately; downgrades take effect at the next billing cycle. We'll flag it if your call volume suggests a different tier would be cheaper for you.

Still on the fence

Book a demo. The first booked job is on us.

Fifteen minutes on Zoom. We dial a real call into your industry, you listen live, you decide.

Book a 15-min demo