After-hours emergency intake.
Burst pipe, water heater, slab leak. Sarah walks the caller through the shutoff, captures the address and damage, and pages your on-call tech, all within the call.
A burst pipe doesn't call back.
When a water heater lets go at 11 PM, the homeowner is shutting off the main with one hand and dialing plumbers with the other. Sarah picks up first, in English or Spanish, and books the emergency before the next number rings.
Sarah is on a plumbing call right now · San Antonio, TX2:08
Plumbing businesses on Ansa+ 117 more
Velez PlumbingDrain KingsBlue Ribbon Plumbing & HeatingAce RooterFlowProShaw & Sons PlumbingAnchor Plumbing Co.Royal Flush
Two minutes, eight seconds. One booked emergency.
Water heater out · Velez Plumbing
0:002:08
Sarah
"Perfecto. Booked for 7:30 first thing, and if it gets worse tonight I've got Danny on call. Le mando confirmación por texto ahora."
Caller
"1490 W Hildebrand. It's a 50-gallon, maybe eight years old."
Sarah
"Claro que sí. ¿Me da su dirección? Tengo un técnico de guardia esta noche."
Caller
"Got it, it's slowing down. ¿Pueden venir esta noche?"
Sarah
"Okay, first thing: is there a shutoff valve on top of the tank? Turn it clockwise to stop the water."
Caller
"My water heater's leaking all over the garage floor."
Built for Plumbing
The four jobs you'd actually hire her for.
The next-plumber race.
A homeowner with water on the floor dials three businesses in a row. Sarah answers first, books the slot, and texts you the address before the second number rings.
Bilingual booking.
English, Spanish, or a caller who switches mid-sentence. In a market where a quarter of your callers are Spanish-first, that's a quarter of your jobs your voicemail used to lose.
Maintenance & recall follow-up.
Water-heater flushes, drain cleanings, the repair you said to call back about in six months. Sarah re-engages dormant customers at the right interval.
A plumbing emergency is the least patient call you get.
Nobody with water rising in their garage leaves a voicemail and waits. They dial down the list until a human picks up, and they hire that human. Your highest-ticket calls, the after-hours emergencies, are exactly the ones your office line can't catch. Sarah catches all of them, at any hour, in either language, and pages your on-call tech before the caller has finished mopping.
The tools every plumbing business already uses.
Sarah doesn't ask you to switch CRMs. She writes into the ones you already pay for: work orders, photos, calendar, books.
ServiceTitan
Housecall Pro
Jobber
Google Calendar
Service Fusion
Workiz
GoHighLevel
HubSpotNot seeing yours? We add new integrations on request.See the full catalog →
From signup to her first booked drain
Ten minutes. That's the whole setup.
No engineer, no IT, no "implementation specialist." A few minutes of setup, a phone-forwarding code, and Sarah's on your line before your next call.
01~2 min
She learns your business.
Sign up, and she pulls your service area, hours, and the jobs you take from what's already online. No intake call.
02~6 min
You confirm the details.
Glance over what she pulled, set your pricing ranges, on-call rotation, and the emergencies you refer, then pick her voice.
03Live · ~10 min
Forward your line.
Dial *72 followed by Sarah's number. She answers from the very first call. Roll back any time with *73.
Results you can expect.
Numbers from active Ansa businesses in plumbing. Yours will vary (the water never waits for business hours) but the direction is consistent.
0After-hours calls left on voicemail
Nights, weekends, the 2 AM burst pipe. Every emergency reaches a person and books itself.
Average across 125+ plumbing shops on Ansa31%More jobs booked month over month
The overflow calls two dispatchers couldn't reach now land on a schedule, not in a voicemail box.
Velez Plumbing · 14 trucks4.5×More Spanish-language bookings
Callers who used to hang up on an English greeting now book at midnight without blinking.
Median across 125+ plumbing shops on Ansa90sFrom hang-up to tech ETA in their hand
The other businesses haven't picked up yet. Sarah's already booked it and texted the window.
Shaw & Sons Plumbing · 11 trucksHalf my best jobs came in after six, and half of those went to a voicemail nobody listened to until morning. By then the water was off and somebody else had the job. That stopped the first night Sarah answered.
What plumbers ask us before signing up.
How quickly can we go live?
About ten minutes, and you set it up yourself: you sign up, she pulls your service area and the jobs you take from what's already online, you confirm the details and pick her voice, then you forward your line. Prefer we build it for you? Done-For-You is the same setup done by our team, and you're live the same day.
Does Sarah handle Spanish-speaking customers?
Yes, English and Spanish, including switching mid-call if the caller does. In markets like San Antonio or Houston that's often a quarter of inbound calls your voicemail was quietly losing.
Can she walk a panicking caller through a shutoff?
Yes. For a burst pipe or a leaking heater she'll guide the caller to the shutoff valve first, then take the address and book the dispatch, so the damage stops while your tech is still en route.
What happens if she doesn't know an answer?
She pages your on-call line and stays on with the caller until you pick up. If you can't, she takes a detailed message and texts it to you. About 1 call in 80 needs to escalate.
Are calls recorded?
No. Ansa doesn't record calls. Every call is transcribed, and the transcript lives in your dashboard for 30 days before it auto-deletes. You get the booking, the caller details, and the intent, without storing audio.
What does it cost?
Self-serve is $297/mo and you set Sarah up yourself. Done-For-You is $497/mo and we tune her to your pricing, service area, and languages. No per-call or per-minute fees. Most businesses pay it back on a single after-hours emergency.
What happens if a dozen calls hit during a freeze?
Sarah answers multiple lines at once and queues the rest, with no busy signal and no voicemail. A hard freeze that floods every business in town is exactly when she earns the subscription.
Can I cancel any time?
Month-to-month, no lock-in. We do reach out before you cancel because the call data usually points to a fixable issue. Let us look first.
Hear her on a real call
Don't book a demo. Have her call you instead.
Put your number in. She calls you back in a minute or two, answering as your business with your hours, your services and the area you cover.
Would rather price it out first? Get started