Swarm-season emergency intake.
Winged termites on the sill, carpenter ants in the kitchen, a wasp nest by the door. Sarah identifies the pest, captures the address, and books the inspection before the homeowner calls the next firm.
First warm humid morning after a spring rain, the termites swarm and the phones triple while every tech you have is already in the field. Sarah picks up first, books the inspection, and locks the quarterly plan before the homeowner dials the next pest firm.

"We do: our quarterly plan covers it, $129 a quarter. I'll have the tech walk you through it after the inspection. You're booked for 8 AM, texting you the confirmation now."
"Tomorrow morning. And do you do the ongoing stuff too?"
"Got it. I can get a tech out for an inspection tomorrow morning or Thursday. Which works? The inspection's free, and if it's termites we'll quote the treatment on the spot."
"1840 Mountain Ridge Drive, off Drake."
"That timing's classic: the first warm wet week is when they swarm. Discarded wings on the sill usually means subterranean termites. What's the address?"
"There's a pile of little winged things on my windowsill and more crawling out of the deck. I think they're termites."
Winged termites on the sill, carpenter ants in the kitchen, a wasp nest by the door. Sarah identifies the pest, captures the address, and books the inspection before the homeowner calls the next firm.
A one-time call is a $165 job. A quarterly plan is $516 a year and ~$1,900 in lifetime value. Sarah pitches the plan on every qualifying call, because the contract is where the money is.
60% of callers move to the next pest firm if the call isn't answered promptly, and 85% who hit voicemail never call back. Sarah answers first and books before they hang up.
Recurring customers who skipped a renewal or went quiet. Sarah re-engages at 7, 14, 30 days. Reviving one quarterly account brings back $516 a year, not a single ticket.
About 85% of residential pest revenue is recurring: the quarterly plan, not the one-time treatment. So a missed swarm-season call isn't a $165 loss. It's a homeowner who would have signed a $516-a-year plan worth ~$1,900 over its life, signing with whichever firm picked up the phone. When inbound triples in the first warm week of spring and your techs are all in the field, Sarah is the one who answers first and locks the recurring revenue before it leaves.
Sarah doesn't ask you to switch CRMs. She writes into the ones you already pay for: work orders, photos, calendar, books.
No engineer, no IT, no "implementation specialist." A few minutes of setup, a phone-forwarding code, and Sarah's on your line before your next call.
Sign up, and she pulls your service area, hours, and the pests you treat from what's already online. No intake call.
Glance over what she pulled, set your quarterly plan, the swarms you take, and the tech rotation, then pick her voice.
Dial *72 followed by Sarah's number. She answers from the very first call. Roll back any time with *73.
Numbers from active Ansa businesses in pest control. Yours will vary (the bugs don't read your business hours) but the direction is consistent.
About 15 captured jobs a month that used to hit voicemail, at $516 a year on the quarterly plan.
Foothills Pest · 6 trucksFirst warm humid week, inbound triples and the techs are in the field. Sarah answers all five lines.
Foothills Pest · 6 trucks62% of qualifying calls book. The close rate doesn't drop when volume triples, because nothing rings out.
Capital Pest Control · 9 techsThe quarterly plan is the business. Sarah pitches it on every qualifying call and locks it before they hang up.
Foothills Pest · 6 trucksLast swarm season I lost track of how many calls went to voicemail while my guys were out treating. This spring Sarah answered every one, and she's not just booking inspections, she's selling the quarterly plan on the call. That's the difference between a $165 job and a customer worth two grand.
About ten minutes, and you set it up yourself: you sign up, she pulls your service area and the pests you treat from what's already online, you confirm the details and pick her voice, then you forward your line. Prefer we build it for you? Done-For-You is the same setup done by our team, and you're live the same day.
Yes, and that's the point. About 85% of pest revenue is recurring, so on every qualifying call she pitches your quarterly plan, captures the ownership and pest details your tech needs, and books the inspection. A booked plan is $516 a year and ~$1,900 in lifetime value, not a single $165 treatment.
She triages by the cues a caller gives (discarded wings on a sill, the time of year, where they're seeing them), flags the likely pest, and books the free inspection where your tech confirms it. She doesn't diagnose for you; she gets the right job on the schedule fast so the homeowner doesn't dial the next firm.
Yes, English and Spanish, including switching mid-call if the caller does. Same voice underneath, same intake script.
She pages your on-call line and stays on with the caller until you pick up. If you can't, she takes a detailed message and texts it to you. About 1 call in 80 needs to escalate.
Every call is recorded with the standard two-party-consent disclosure. Recordings live in your Ansa dashboard, encrypted at rest, deletable on demand.
Self-serve is $297/mo. Done-For-You is $497/mo. Enterprise (multi-location) is custom. One quarterly plan saved from voicemail is $516 a year, so the subscription pays for itself the first swarm week.
Sarah picks up five lines simultaneously and queues the rest. One operator lost 40% of calls while crews were in the field during a swarm; that doesn't happen here. We've handled spikes of 200+ calls in an hour for a single business, with nothing going to voicemail.
Month-to-month, no lock-in. We do reach out before you cancel because the call data usually points to a fixable issue. Let us look first.
Put your number in. She calls you back in a minute or two, answering as your business with your hours, your services and the area you cover.
Would rather price it out first? Get started