After-hours injury intake.
A wreck at 1 AM, a fall last night. Sarah captures the incident, injuries, insurer, and treatment status, then pages the on-call attorney within the call, while the caller is still on the line.
The first firm to answer signs the case.
An injured caller dials three personal-injury firms in a row at 11 PM. Two go to voicemail. Sarah picks up first, captures the incident, runs the conflict name, and books the consult before the next number gets dialed.
Sarah is on a law firms call right now · Chicago, IL1:58
Law firms businesses on Ansa+ 82 more
Ziegler & ColeBrennan & Vance LLPLaw Offices of Dana PruittOkonkwo LawWestbrook LegalMarsh & Calderon LLPSterling Law GroupVega & Ruiz Attorneys
One minute, fifty-eight seconds. One booked consult.
Auto-injury intake · Ziegler & Cole
0:281:58
Sarah
"Clear on our side. I've got you booked with the on-call attorney for a consult tomorrow at 9 AM, and I'm paging her now so she has the file. Texting you the confirmation."
Caller
"It was a guy named Daniel Ruiz."
Sarah
"I'm not able to give legal advice, but I'll take the details down and have an attorney call you right back. What's the name of the other driver, so I can make sure there's no conflict on our end?"
Caller
"Not yet. The other driver's insurance already called me though."
Sarah
"I'm sorry, that sounds rough. I can get you in front of one of our attorneys. First, were you seen by a paramedic or have you been to the ER yet?"
Caller
"I got rear-ended on the Kennedy about an hour ago. My neck and lower back are killing me. I think I need a lawyer."
Built for Law firms
The four jobs you'd actually hire her for.
Conflict check on the spot.
She captures the opposing party's name and runs it against your conflict list before booking. A clean intake never reaches the attorney as a disqualified one.
The three-firm race.
The injured caller is dialing four PI firms in a row. Sarah answers first, books the consult, and texts the file to the on-call attorney before the next number gets dialed.
Stalled-lead revival.
Callers who didn't sign on first contact. Sarah re-engages at 7, 14, 30 days. A signed PI case is worth ~$16,000 in fees, so reviving even a few pays for the year.
The firm that answers first signs the case.
An injured caller is not loyal yet. They are scared, in pain, and *roughly 4 in 5 who hit your voicemail simply hang up and dial the next firm* on the Google results. Whoever picks up, captures the incident, and books the consult first usually signs the case, not the firm with the best reviews or the biggest billboard. At ~$150 a click on Chicago PI keywords, you already paid to make that phone ring. Sarah makes sure you are the firm that answers it, at 1 AM or 1 PM.
The tools every law firms business already uses.
Sarah doesn't ask you to switch CRMs. She writes into the ones you already pay for: work orders, photos, calendar, books.
Clio
MyCase
PracticePanther
Google Calendar
HubSpot
Pipedrive
Salesforce
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From signup to her first booked case
Ten minutes. That's the whole setup.
No engineer, no IT, no "implementation specialist." A few minutes of setup, a phone-forwarding code, and Sarah's on your line before your next call.
01~2 min
She learns your firm.
Sign up, and she pulls your practice areas, hours, and service area from what's already online. No intake call.
02~6 min
You confirm the details.
Glance over what she pulled, set your intake script, conflict list, and on-call attorney rotation, then pick her voice.
03Live · ~10 min
Forward your line.
Dial *72 followed by Sarah's number. She answers from the very first call. Roll back any time with *73.
Results you can expect.
Numbers from active Ansa businesses in law firms. Yours will vary (the wreck happens at 1 AM, not 9 to 5) but the direction is consistent.
24/7Intake coverage, nights and weekends
About 89% of arrest-related calls and a quarter of PI intake land after hours. Sarah answers every one.
Average across 90+ law firms on Ansa0After-hours voicemails left
The 11 PM wreck call books the consult itself. Nobody hangs up to dial the next firm.
Brennan & Vance LLP · 7 attorneys8sFrom ring to a live, conflict-checked intake
The other firms haven't picked up yet. Sarah has the incident, the injuries, and the conflict name.
Median across 90+ law firms on Ansa~$32k/moIn recovered fees from missed cases
Recovering even two missed signed cases a month at ~$16k in fees each pays for far more than the coverage.
Marsh & Calderon LLP · 5 attorneysThe Friday night of the I-90 pileup, nine people called us between 9 and 2 while the office was dark. The old me would've gotten two of them on Monday. Sarah signed the consults that night. I read the intakes over coffee Saturday.
What attorneys ask us before signing up.
Does Sarah give legal advice?
No. She does intake only: captures the incident, injuries, insurer, and treatment status, runs the conflict name, and books a consult with your attorney. She never opines on the merits of a claim, quotes a settlement value, or forms an attorney-client relationship. The advice is still your attorney's job, on the consult she books.
How does the conflict check work?
She asks for the opposing party's name as part of intake and checks it against the conflict list you give us during setup. If a name matches, she flags it instead of booking and routes it to your office. A clean intake never reaches your attorney as a disqualified one, and a conflicted one never gets booked by mistake.
Is the call confidential?
Calls are treated as confidential intake. Every call is recorded with the standard two-party-consent disclosure, recordings live in your Ansa dashboard encrypted at rest, and access is limited to your firm. We do not use call content to train models.
Can she really handle after-hours injury calls?
That's the call she's built for. Roughly 89% of arrest-related calls and 20–30% of PI intake happen nights and weekends, exactly when your office is closed and the caller is dialing the next firm. Sarah answers in seconds, captures the incident, and pages your on-call attorney while the caller is still on the line.
Does Sarah handle Spanish-speaking callers?
Yes, English and Spanish, including switching mid-call if the caller does. Same voice underneath, same intake script.
What happens if she doesn't know an answer?
She pages your on-call attorney and stays on with the caller until someone picks up. If no one can, she takes a detailed message and texts it over. About 1 call in 80 needs to escalate.
What does it cost?
Self-serve is $297/mo. Done-For-You is $497/mo. Enterprise (multi-location) is custom. At ~$1,500 to acquire a signed case and ~$16,000 in fees per case, recovering a single missed call a month pays for the year.
What happens if nine intake calls hit at once after a pileup?
Sarah picks up multiple lines simultaneously and runs intake on each. We've handled surges of dozens of high-intent calls in one window, with nothing going to voicemail, and every caller got a conflict check and a consult time.
Can I cancel any time?
Month-to-month, no lock-in. We do reach out before you cancel because the call data usually points to a fixable issue. Let us look first.
Hear her on a real call
Don't book a demo. Have her call you instead.
Put your number in. She calls you back in a minute or two, answering as your business with your hours, your services and the area you cover.
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