The four things Sarah does, in one place.
A quick overview of every Ansa capability page. Click into any one for the deep dive.
Picks up like she's worked here for ten years.
Sarah answers every call in under a ring — warm, calm, fluent in English and Spanish, and trained on your exact intake. The voice on the line sounds like the receptionist you wish you could afford.
- Sub-2-second pickup — median answer time is 1.4 sec.
- English + Spanish with mid-call switching, same voice.
- Brand-trained on your shop name, hours, prices.
- Spam filtered — solicitors never reach you.
"I think a branch took out part of my roof. Water's coming through already."
"Oh — I'm sorry. Let's get someone out tonight. Can you give me the address and how long it's been leaking?"
"2840 Yale Avenue. Maybe twenty minutes."
"Got it. Mike's on call tonight — I'm pinging him now. He should be by within the hour."
Captures the call. Books the job.
Address, urgency, damage type, on-call assignment — every field a dispatcher would fill in by hand, filled by Sarah in real time, then dropped straight into your real calendar and CRM.
- Real-calendar booking — Google, Outlook, Apple, two-way sync.
- Configurable intake script per trade and service type.
- Routes to your on-call tech by SMS, fallback to voice.
- Reschedules + cancels handled on her own, both sides.
The hours your phone goes quiet, are her busiest hours.
She doesn't go to lunch, on vacation, or on break. Nights, weekends, holidays, storm-week surges — same Sarah, same intake, same routing to your on-call tech.
- Always on, 365 days. Christmas morning to Tuesday afternoon.
- Five simultaneous calls on Crew — no busy signal in a storm.
- Holiday + vacation routing — mark dates in the dashboard.
- After-hours-only mode if you want to keep daytime yours.
Every call. Every word. Every promise she made.
28 seconds after hang-up, the recap lands on your phone. Address, urgency, what she said, what to bring. Plus the full transcript and recording in your dashboard, searchable forever.
- SMS recap in 28 seconds — before the customer leaves.
- 99.3%-accurate transcripts of every turn, EN + ES.
- Encrypted recordings with two-party-consent disclosure.
- Two-way SMS — reply to a recap and she follows up.
Mike paged, ETA 47 min. He's bringing a tarp; full repair scheduled for tomorrow AM. Recording in dashboard.
What's behind the scenes.
The dashboard, reporting, integrations, and the honest math against a human hire — smaller pages, equally honest.
Owner dashboard
Four tabs — Overview, Calls, Bookings, Messages. Searchable archive, mobile-first, no onboarding meetings.
Read more →Reporting & analytics
Monday digest, ROI calculator, trends and cohorts. Built for owners reading on Sunday night, not analysts.
Read more →Integrations
18 native integrations: calendar, CRM, payments, comms. Plus REST API + Zapier for everything else.
Read more →Compare vs. a human
$54k/yr human receptionist vs $4.2k/yr Sarah on Crew. Twelve dimensions scored honestly.
Read more →Hear all four on one call.
Fifteen-minute demo. We dial a real call into your industry, you listen live.