New-listing inquiry intake.
A sign goes up, the listing hits the portals, the calls start. Sarah captures the buyer, confirms pre-approval and timeline, and books the showing before the lead cools or the next sign gets dialed.
A new listing goes live and the phone starts ringing while every agent on your team is mid-showing. The average agent takes more than 15 hours to call a lead back. Sarah answers in under a minute, qualifies the buyer, and books the showing before they dial the next sign.

"Booked, Friday 5:30. I'm texting you the confirmation and the agent's name now. You're the first call we've taken on this one today."
"Friday at 5:30."
"Perfect fit. We've got an open house Saturday, but I can get you in sooner. I have Friday at 5:30 or Saturday at 10 with one of our agents. Which works?"
"Pre-approved up to $650. We'd want to be in by summer."
"Got it. Are you pre-approved, or still figuring out financing? And what's your rough timeline to move?"
"On my own. We've been looking for a couple months."
"It is, listed at $625,000, three bed, two bath, came on the market this morning. Are you working with an agent already, or shopping on your own right now?"
"Hi, I just saw the sign go up on the place on Cherrywood, the one that came on this morning. Is it still available?"
A sign goes up, the listing hits the portals, the calls start. Sarah captures the buyer, confirms pre-approval and timeline, and books the showing before the lead cools or the next sign gets dialed.
Pre-approved or not? Cash or financing? Timeline, price band, working with another agent? Sarah asks before your agent's calendar gets blocked, so showings go to buyers who can actually close.
The buyer is dialing three signs in a row. 78% hire whoever answers first. Sarah picks up in seconds and books the showing while your competitors' leads sit in a 15-hour callback queue.
The buyer who toured in March and went quiet. Sarah re-engages at 7, 14, 30 days. Roughly half of agents never follow up after the first attempt, so the ones who do win the deal.
A buyer calling about a listing is calling three signs in a row. The one who picks up first, confirms the home is available, qualifies the buyer, and books the showing before they dial the next number, gets the relationship and usually the deal. Your agents can't answer because they're mid-showing or off for the weekend. Sarah picks up every call in seconds, day or night, so the first agent the buyer reaches is always one of yours.
Sarah doesn't ask you to switch CRMs. She writes into the ones you already pay for: work orders, photos, calendar, books.
No engineer, no IT, no "implementation specialist." A few minutes of setup, a phone-forwarding code, and Sarah's on your line before your next call.
Sign up, and she pulls your active listings, hours, and the price bands you work from what's already online. No intake call.
Glance over what she pulled, set your agent rotation and qualifying questions, then pick her voice.
Dial *72 followed by Sarah's number. She answers from the very first call. Roll back any time with *73.
Numbers from active Ansa businesses in real estate. Yours will vary (the lead dies while you're mid-showing) but the direction is consistent.
The industry median is over 15 hours to first contact. Sarah answers the inquiry in under a minute, every time.
The Hartman Team · 9 agentsNights, weekends, mid-showing. The 62% of buyer calls that used to hit voicemail get a live answer.
The Vega Group · 14 agentsA sign goes up Thursday, the calls hit all weekend. Every one gets answered and qualified, not parked in voicemail.
The Hartman Team · 9 agentsBuyers hire whoever calls back first. Sarah is first on every inquiry the team takes.
Magnolia Realty · 11 agentsWe put a $625k listing live on a Thursday and by Saturday's open house Sarah had fielded over fifty calls, most of them while my agents were already showing other homes. She booked eleven showings off calls that, a year ago, would've gone straight to voicemail and straight to the agent on the next sign.
About ten minutes, and you set it up yourself: you sign up, she pulls your listings and price bands from what's already online, you confirm the details and pick her voice, then you forward your line. Prefer we build it for you? Done-For-You is the same setup done by our team, and you're live the same day.
Yes, English and Spanish, including switching mid-call if the caller does. Same voice underneath, same qualifying script.
That's the call she's best at. She confirms the listing is available, captures pre-approval status, price band, financing, timeline, and whether they're already working with an agent, then books the showing with whichever agent is on rotation. Your agent walks into a showing already knowing the buyer can close, instead of finding out on the doorstep.
She pages your on-rotation agent and stays on with the caller until someone picks up. If no one can, she takes a detailed message and texts it over. About 1 call in 80 needs to escalate.
A human inside sales agent runs about $69,000 a year for one seat that works business hours only, and 62% of buyer inquiries arrive outside those hours. Sarah answers every call, day or night, books showings on every agent's calendar, and costs a fraction of one ISA salary. She doesn't take vacation, doesn't call in sick, and picks up five lines at once when a listing goes hot.
Every call is recorded with the standard two-party-consent disclosure. Recordings live in your Ansa dashboard, encrypted at rest, deletable on demand.
Self-serve is $297/mo. Done-For-You is $497/mo. Enterprise (multi-location) is custom. Most teams pay back the subscription the first weekend a new listing goes live.
Sarah picks up five lines simultaneously and queues the rest. We've handled new-listing surges of 50-plus inquiries over a 48-hour window for a single team, with nothing going to voicemail.
Month-to-month, no lock-in. We do reach out before you cancel because the call data usually points to a fixable issue. Let us look first.
Put your number in. She calls you back in a minute or two, answering as your business with your hours, your services and the area you cover.
Would rather price it out first? Get started