The third-party vendors we use to process data, kept current
These are the third-party vendors (sub-processors) we use to deliver the service. We keep this list current; when it changes, subscribed customers are notified.
| Subprocessor | What it processes | Location | DPA |
|---|---|---|---|
| Google LLC (Gemini API) | Standby AI provider (failover only). Processes call audio and conversation text via the Google Gemini API on paid (billed) services only if or while the primary AI provider is unavailable. Paid-tier terms: no training on customer data; governed by Google's Data Processing Addendum for Products Where Google is a Data Processor. | United States | View |
| LiveKit | Real-time voice infrastructure (WebRTC/SIP media transport) that carries live call audio between the caller and the AI voice agent. Processes call audio in transit; does not retain transcripts. | United States | View |
| OpenAI OpCo, LLC (OpenAI API) | Primary AI provider. Processes call audio and conversation text in real time via the OpenAI API (Realtime API) to generate the agent's spoken responses. No training on customer data by default; OpenAI may retain API inputs and outputs for up to 30 days for abuse and misuse monitoring unless longer retention is required by law. Governed by the OpenAI Data Processing Addendum. | United States | View |
| Resend | Transactional email delivery for owner/operator notifications (booking summaries, weekly summaries, magic links, alerts). Processes recipient email address, subject, message body, and email metadata, which may include caller and booking details. | United States | View |
| Stripe | Payment processing for subscription billing. Processes the contractor's billing contact details and payment information. | United States | View |
| Supabase | Managed Postgres database, authentication, and file storage. Stores tenant account records, call metadata and transcripts, bookings, and billing references. | United States | View |
| Telnyx | Telephony carrier providing phone numbers (DIDs) and PSTN call routing. Processes caller phone numbers and call signalling metadata. | United States | View |
| Vercel | Application hosting and global edge delivery for the Ansa web app and API (Next.js). Processes HTTP request/response metadata, deployment and edge logs, and dashboard request metadata in transit; logs are designed to avoid caller PII. | United States | View |
Just your number. We look up the rest and call you in a minute or two.