The third-party vendors we use to process data, kept current
These are the third-party vendors (sub-processors) we use to deliver the service. We keep this list current; when it changes, subscribed customers are notified.
| Subprocessor | What it processes | Location | DPA |
|---|---|---|---|
| Google Cloud (Vertex AI) | Hosts the Gemini model via Vertex AI. Processes call audio and conversation text in real time to generate the agent's spoken responses. | United States | View |
| LiveKit | Real-time voice infrastructure (WebRTC/SIP media transport) that carries live call audio between the caller and the AI voice agent. Processes call audio in transit; does not retain transcripts. | United States | View |
| Stripe | Payment processing for subscription billing. Processes the contractor's billing contact details and payment information. | United States | View |
| Supabase | Managed Postgres database, authentication, and file storage. Stores tenant account records, call metadata and transcripts, bookings, and billing references. | United States | View |
| Telnyx | Telephony carrier providing phone numbers (DIDs) and PSTN call routing. Processes caller phone numbers and call signalling metadata. | United States | View |