"My water heater burst and there's water all over the basement. Can someone come now?"
- Sarah triages
- Texts on-call tech
- Books emergency visit
She doesn't just answer. She books the job.
Sarah runs a full intake on every call, then writes the appointment to your real calendar. Right person, right time, right details: no double-bookings, no follow-up messages, no missed details.
73%End in a booking
0Double-bookings, 2025
38Fields per call
4.2mAvg. call to booking
Marcus Reid
(602) ••• 7193 · Phoenix, AZ
HVAC · AC replacement
Reid residence · no cooling, 104° forecast
Saturday, 10:00 AM~3 hr install window
Marco RamosLead install tech · Saturday
Free estimate · $0 todayFull system quote on-site
Every call ends with a job, an address, and a time.
Sarah works through your intake checklist while the customer is still talking.
She's on the call47 seconds in
Their name
Their number
What's wrong
Where they are
inside your areaHow soon
Who's paying
asking now
Checked before she books. If the address falls outside your service area, she says so on the call rather than booking a job nobody can drive to.
Zero-Conflict Booking™
Our real-time availability engine. Sarah writes to the same calendar your office manager does, reads what is already booked and your business hours, and only ever offers a slot that is genuinely open.
Before she offered 4:30 PM.
Every slot Sarah suggests has already been checked against your live calendar and the hours you actually work.
- Tech availableDiego · free 4–5 PM
- Already bookedNothing on the calendar 4–5 PM
- Business hoursTue · 8 AM–6 PM
- Customer window"ASAP" · prefers tonight
Zero-Conflict Booking0 conflicts since launch
Three calls. Three different outcomes.
Sarah doesn't book every call the same way. You write the rules per call type, and she follows them.
"A storm tore shingles off my roof last night. I need an estimate before my adjuster comes Friday."
- Captures the damage
- Logs the details
- Books the estimate
"Hi, I'd like to set up a first visit. Do you take Delta Dental?"
- Checks coverage
- Books the appointment
- Creates the record
Plugs into the tools you already use.
If your office uses it, Sarah does too. No new system to learn; bookings land where your jobs already live.
- Reads availability and writes events in real time.
- Two-way sync: edits in your CRM update Sarah's intake.
- Connect in two clicks. No engineer required.
- Missing your tool? We add new integrations in about two weeks.
42integrations in the library, across every trade we serve
Plus Google Calendar sync on every plan, and CSV export of every call and booking.
We used to lose two or three bookings a day because the front desk was at lunch or on another line. With Sarah, the calendar fills up while we're out on the job. She's a better office manager than the one we hired.
Tom CarlucciOwner · Carlucci Heating & Air · Boise, ID
+41%Booked jobs vs. Q1
$0Spent on an office manager
Booking is one of four things she does.
Here's everything else.
Live answering.First-Ring Pickup, in a warm brand voice, English or Spanish. The first impression that decides whether they hang up or hire you.24/7 coverage.Always-Live Core: nights, weekends, holidays, vacation, overflow at noon. She never goes on break.Recaps & transcripts.Every call ends with an SMS to you. Address, urgency, what they want, what she promised. The full transcript waits in Call Vault.
See your calendar fill up
Before she books anything, hear her take the call.
The booking needs your calendar connected. The intake does not. Put your number in and hear how she gets the job details out of a caller in the first thirty seconds.
Would rather price it out first? Get started